Privacy policy

Personal information via the Website 
Most commercial websites use ‘cookies’, which are pieces of information that websites send to the browser and are stored in the computer hard-drive. Cookies make using the Website easier by storing information about your preferences on the Website. This allows the Website to be tailored to you for any of your return visits. Cookies will not identify you personally. 

If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the Website.

Your option not to provide your personal information
Providing us with your personal information is absolutely optional, but may be necessary for us to provide you with our services. Whenever it is optional for you to provide us with non-essential personal information, we will make this clear to you. When you provide us with your personal information, you are consenting to our storage, use and disclosure of that information as outlined in this Website Privacy Policy.

We may from time to time run competitions or offer additional benefits to you and we may ask you to provide us with your personal details for these purposes. Providing us with this information is absolutely optional to you. However, if you do not provide your personal information to us we may not be able to contact you or give you access to the additional benefits. 

You may opt-out of these additional communications at any time. Please contact our Privacy Officer at hello@powerhousewellness.com.au

Use and disclosure of your personal information
When we hold your personal information it will be used for the following primary purposes:
1. to ensure the proper functioning of the Website;
2. to ensure the proper functioning of the Baller Group business and operations; and
3. to assist Powerhouse Wellness with our auditing, marketing, planning, billing, product development, and research requirements.

We will not use or disclose (or permit the use or disclosure of) information that could be used to identify you in any circumstances except:
• to ensure the proper functioning of our organization and the Website;
• to communicate promotional offers and special events to you; 
• where the law requires us, or authorizes us, or a company holding data on our behalf, to do so; or 
• where you have given express consent to us for a prescribed purpose. 

We will not sell, distribute, rent, licence, disclose, share or pass your personal information onto any third parties, other than those who are contracted to us to keep the information confidential whether subject to a statute or a scheme which imposes similar restrictions to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth), as amended, regarding the handling of personal information

Unsubscribing from our e-mail database
To unsubscribe from our e-mail database, please send us an e-mail to hello@powerhousewellness.com.au with “UNSUBSCRIBE” typed into the subject line of the email. 

Complaints

If you have concerns about how we handle your personal information or have any complaints it is important that you notify us as soon as possible, so that we can address your concerns appropriately as the circumstances require. Any concern or complaint should be made in writing. Please send it to our Privacy Officer at hello@powerhousewellness.com.au and we will respond as soon as reasonably possible.