FAQs

What currency are the prices?

All prices are in AUD.

How much is shipping?

Free Shipping Australia wide. 

I just placed an order, when will it ship?

We love how excited you are girl! Give us up to 10 days for delivery.  

Can I cancel my order?

You sure can, we just need to know you’d like to cancel before your order ships. Drop us an email powerhousewellnessau@gmail.com or slide in our Instagram DM’s @powerhouse_wellness.

I have entered an incorrect address, what do I do now?

We hear you. Sneaky autofill mistakes or misspellings can happen! Just reply to your order confirmation email and let us know the correct address within 12 hours of purchase.

My order is taking longer than expected to arrive, how do I enquire about this?

If your order hasn't arrived in the time expected, please email us at powerhousewellnessau@gmail.com with your order number. We’ll get back to you and resolve things as quickly as possible.

I’d love to stock your products! Who do I speak to?

We currently are not doing wholesale.

Do you offer refunds?

If the product arrives and it is not what you ordered or you believe it to be faulty please email us at powerhousewellnessau@gmail.comn with full details and we will get back to you as quickly as possible.

I have a question that wasn't answered, can you please help?

Absolutely babe! We’re here to help. Email us on powerhousewellnessau@gmail.com and we’ll be happy to assist you in any way we can. If your question is about an order you have already made, please attach your order number and full details to help us get back to you quickly.